Privacy Policy – Simple Living Eco
This Privacy Policy describes how www.simplelivingeco.com (the “Site,” “we,” “our,” or “us”) collects, uses, and shares your Personal Information when you visit, browse, or make a purchase from the Site.
Contact Us
If you have any questions, need more information about our privacy practices, or would like to make a complaint, you can contact us at:
helloteam@simplelivingeco.com
What Personal Information Do We Collect
When you visit our Site, we collect certain information about your device and your interaction with the Site. This helps us process your orders and personalise your experience.
Device Information
Purpose: To load the Site properly and analyse usage so we can improve the experience.
Collected automatically via Cookies, log files, web beacons, tags, and pixels.
Data Collected:
Web browser version
IP address
Time zone
Cookie data
What pages/products you view
Search terms
Site interactions
Shared with: Our processor, Shopify
Order Information
Purpose: To fulfil your order, process payment, arrange shipping, and send confirmations.
Collected from: You, at checkout.
Data Collected:
Name
Billing & shipping addresses
Email address
Phone number
Shared with: Our processor, Shopify
Customer Support Information
Purpose: To provide help when you contact us.
Collected From: You
Data Collected: Any additional information you provide while communicating with us.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to deliver our services. For example:
Shopify powers our store. Read how Shopify handles your data:
Shopify Privacy Policy
We may share your data to comply with laws or protect our rights, including in response to legal requests (e.g. subpoenas or court orders).
Behavioural Advertising & Analytics
We use your Personal Information to deliver relevant marketing and ads. This includes:
Google Analytics – helps us understand how visitors use the Site
Google Privacy Policy
Opt-out of Google Analytics
Shopify Audiences – helps us show ads to customers who may be interested in Simple Living Eco products.
We may also share anonymised usage information with our advertising partners through cookies or similar tools, depending on your location and consent.
Using Your Personal Information
We use your information to:
Process and deliver orders
Provide customer service
Improve our Site
Offer products, promotions, and updates
Lawful Basis for Processing (GDPR – EU/UK Customers)
If you reside in the EEA or UK, we process your data under these lawful bases:
Your consent
To fulfil our contract with you
Legal compliance
Protection of vital interests
Public interest
Legitimate business interests (balanced with your rights)
Retention
We retain your Personal Information unless and until you request its erasure. You may do so at any time by contacting us at helloteam@simplelivingeco.com.
Automated Decision-Making
We do not use fully automated decision-making that legally or significantly impacts you.
Shopify may use limited automated systems to detect and prevent fraud (e.g. blocking suspicious IPs or payment methods for a short time).
Your Rights (GDPR)
If you are an EEA or UK resident, you have the right to:
Access the data we hold about you
Correct or update that data
Request deletion
Object to processing
Data portability (transfer your data elsewhere)
To exercise any of these rights, contact us at helloteam@simplelivingeco.com
Shopify processes data first in Ireland and then transfers it to trusted data centres outside the EEA, including in the US and Canada. Learn more:
Shopify GDPR Compliance
Cookies
Cookies are small files that help our Site remember your actions and preferences. They also help us improve your experience and show relevant ads.
We use:
Functional cookies (for core features)
Performance cookies (for analytics)
Advertising cookies (for marketing)
Social media/content cookies
You can manage your cookies in your browser or via pop-up consent tools. Learn more at All About Cookies.
⚠️ Blocking cookies may affect the Site’s performance or features.
We Do Not Track
Please note: We do not alter our data practices in response to "Do Not Track" signals, due to a lack of industry consensus.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or to comply with legal or operational requirements.
Complaints
If you’re unhappy with how we handle your data, we encourage you to reach out to us directly first:
📧 helloteam@simplelivingeco.com
