Frequently Asked Questions

Do the sheets work in cold or hard water?
Yes our sheets have been formulated to dissolve in cold water and also work well in hard water.
How are your sheets better than your competition?
Competing pods and liquids consist of 60-90% water. When you’re buying liquids, you’re paying for mostly water, and the transportation of that water. Our process extracts the water, leaving behind a concentrated sheet of natural detergent.
What are the ingredients?

Our sheets are made with plant based and plant derived ingredients extracted from coconut oils, water, Coco Glucoside.
Our surfactants are derived from sustainable sources and locally. Our raw material supplier are all based in the uk and never test on animals, have provided the correct data sheets and documents to show no animal testing.

Do your sheets have synthetic fragrance or perfume in the ingredients?Our Fresh Linen sheets are scented with essential oils only and our unscented sheets do not contain any fragrance oils.

Are these good for cloth diapers?

We would recommend to pretreat the diapers with our safe oxygen bleach tablets and then wash as normal with the sheets.

Do you test on animals?
Absolutely not! We are vegan friendly. We use no animal byproducts and never test any of our ingredients or products on animals.

How can I add/delete products or manage/cancel my subscription? You can email us or chat with us online, but you also have full control. When you make your purchase, your online account will be set up. Inside your account, you have the control. You can add or delete products.

How do I use the sheets? For heavy/family loads of washing, we'd suggest using two sheets, whilst for smaller loads, one will do the job.

Simply add the sheet/s directly into the drum and wash as usual adding fabric conditioner in the normal way if also using. A more eco way to soften your clothes would be to use white vinegar. 

Where do you ship from? We send all of our goods from the Yorkshire countryside.

Do I need to pre-treat stains?
Yes we would recommend treating your stains as you would with any other detergents.
Is there a fragrance to your sheets? 
Our laundry sheets carry a light, naturally derived scent which results in a far more neutral smell to your wash when compared to mainstream detergents.
We have a lot of information about what makes detergents 'smell fresh' here, but in short, it's often a concoction of chemicals, many of which are toxic. Worse still, manufacturers are not legally obliged to disclose all the ingredients that make up their fragrance!
If you then wear the garments washed in these chemicals, you are directly ingesting them.
Can your sheets be used to hand wash clothes?
Absolutely. Depending upon the condition of the garments to be wash, we'd usually recommend one sheet. This will instantly dissolve in the water.
For those with sensitive skin, you will find our sheets much less harsh on your hands than ordinary detergents.
Where are your sheets made?
We are proud to be the first and only uk manufacture of detergent sheets! 
Are your sheets safe for septic tanks?
There are no septic safety concerns anticipated with use of this product, if used as directed in a properly functional septic system.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not, for any reason, satisfied please get in touch with our team and let us make it right.
Are your sheets better for the environment?
Yes, 100% better. Our detergent sheets are free of phosphates, free of chlorine bleaching agents, free of palm oil, free of animal products and contains no artificial colourings. Our sheets dissolves completely in water and transfers the full washing power to your laundry, without the toxic chemicals.
 
Are your sheets Bio or Non Bio?
Our sheets are classed as Non Bio simply because they do not contain any enzymes.
Non-biological laundry detergents offer the same great cleaning power of their biological counterparts, but without the enzymes.
Can this product be used with an older washer that is not high efficiency?
Our sheets work in all machine types and all water types. 
Can I use bleach with these laundry sheets?
Yes, absolutely! You can use bleach as you normally would. We would recommend checking out our oxygen bleach tablets for a more safer effect and to help with stains.
Does this work with cold water/short cycle and still dissolve and leave no residue?
Our sheets can be used in cold water, however we would recommend you do not use the sheets on a short cycle as they would need a full cycle to compleate the cleaning job.
What ingredient actually cleans the clothes?
The surfactants derived from the coconut oil are the cleaning power in our sheets.
How many washes do you get out of your sheets?
Depending on the number of sheets you have brought you would get that amount of washes, for example 32 sheets gets you 32 washes, 64 sheets gets you 64 washes. Our sheets are designed to be used in washes up to 10kg unlike other companies claiming 34 sheets but you only get 16 sheets and so for a 10kg wash you would need two strips and so this is more cost effective.  Our sheets may work out a bit more expensive but we are UK made and are trying to keep our prices as best we can. We do hope to be offering a better pricing structure in the future.
Why are your sheets not in retailers?
Watch this space! We have some exciting news coming soon! 
Do I still use fabric softener with this product?
You may use a fabric softener if you would like. We find that clothes come out soft and static free without it. This is contingent on what kind of environment you live in. However why not try our vegan and static free scent boosters, leaving your clothes smelling fresher for longer
Any tips for sweaty clothes? tried multiple sheets, hot water, cold water, etc. and it didn't get sweat smells out.
We would recommend spot treatment prior to washing. If there is a particular area that is smelly, like the armpits, then you can wet that area and rub a portion of the sheet against it. You can also soak your clothing in a 1:4 vinegar/water combination for half an hour prior to washing. I also found that sun-drying can help remove some of the smell, if you're able to do that. 
Are these pet friendly? 
Yes, our sheets are pet friendly, safe to use to wash dog bedding etc.
Have your sheets been tested? 
We are so pleased to say we have had our sheets tested and they have shown great skin compatibility. 

OVERALL CONCLUSION
Under the experimental conditions adopted:
Single application of the investigational product Laundry detergent sheet  Ref. LDS001– Lot. 42021, under semi- occlusive patch on a panel of 22 female and male test subjects aged between 33 and 69 years old, with phototype II to IV and with sensitive skin on body, 
The product induced no reaction of irritation and has a very good skin compatibility.