Terms and Conditions
Monthly packages shipped to your address at the price listed. You may receive emails regarding your account or promotions for special offers, including third party offers. You may change your email preferences at any time in your account settings. You can cancel your membership anytime without charge by emailing Helloteam@simplelivingeco.com or through your Account Dashboard on our website. Please refer to the FAQs for further details.Your Subscription Contract
By purchasing any subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive periods, at the then current subscription rate. To cancel your subscription at any time, you must email 3 days prior to your next scheduled renewal date to avoid charge. All subscriptions made during a given period will be for the following period’s package, regardless of sign-up date all recurring bill payments will be charged prior to any shipment based on the date of your scheduled delivery, you may use your subscription until the end of your then-current subscription term. Simple Living Eco may submit periodic charges (e.g., monthly) without further authorisation from you, until you provide prior notice that you have terminated this authorisation or wish to change your payment method within the 3-day notice requirement.
If you cancel your subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. We reserve the right to revoke your subscription at any time. Returns with the request of a refund will be refunded the paid for subscription cost minus the shipping and is at the discretion of customer support. Membership is void where prohibited by law.
YOU ARE RESPONSIBLE FOR THE COST OF RETURN SHIPPING
We do not provide a label and do not provide reimbursement for return shipping. We highly suggest shipping your package with shipment tracking so that you can confirm that it has been successfully delivered.
RETURNS MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE ORIGINAL SALE
You must ship your return to us no later than 30 days from the original sale. Any returns postmarked after that date are not eligible for return or refund.
RETURNS MUST CONTAIN ALL ITEMS THAT ARE ELIGIBLE FOR REFUND
Each item that is returned must contain all packaging pieces including the box. Returns that are missing items are subject to a deduction on the return.
TROUBLE ACCESSING MY ACCOUNT
To reset your password, visit the account login page and follow the onscreen instructions for resetting your password. If you require assistance, please message us.